Help for Instructors


LAGUARDIA HOME	BlackboardSupport@lagcc.cuny.edu

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HELP FOR INSTRUCTORS

Blackboard Tutorials
- How to register to the CUNY Portal to access Blackboard 6 - video tutorial
  Flash tutorial (added on 2/28/05)
- How to setup enrollment options in a Blackboard 6 site to allow students to self enroll - video tutorial
  Flash tutorial (added on 2/28/05)
- Enrolling Users in Non-Academic Blackboard 6 Sites on CUNY’s Portal - Flash paper tutorial provided by Priscilla Stadler.
- Collecting and Sorting Discussion Forum Posts on Blackboard 5 - Flash Flash paper tutorial provided by Roslyn Orgel.
- Requesting Blackboard Cartridges
Web Tutorials Tutorials and articles related to web publishing.
Blackboard 6 Instructor Manual HTML tutorial provided by Blackboard.
More resources at the Center for Teaching and Learning
Blackboard 6 Student Manual HTML tutorial provided by Blackboard.
Blackboard Academic Suite Instructor Manual Release 6.3 (English Version)
Blackboard Academic Suite Instructor Manual Release 6.3 (Spanish Version)
Blackboard Academic Suite Instructor Manual Release 6.3 (French Version)
Blackboard Academic Suite Instructor Manual Release 6.3 (Italian Version)
Blackboard Academic Suite Instructor Manual Release 6.3 (Dutch Version)
Blackboard Academic Suite Instructor Manual Release 6.3 (German Version)
Blackboard Academic Suite Instructor Manual Release 6.3 (Portuguese Version)

Request a Blackboard Service
Use this form:
- If you need a Blackboard Account.
- If you need to copy, move, create a new or archive a Blackboard course.
- If you are having a problem with an existing Blackboard course.
- If you are having a problem with an existing Blackboard or Portal account.
This form will email a request to the appropriate service or support team of technicians.

Subject	E-Mail
Blackboard 6 CUNY Portal requests.	BlackboardSupport@lagcc.cuny.edu
Login to the CUNY Portal problems.	PortalLoginHelp@lagcc.cuny.edu
Blackboard 6 requests for Adult and Continuing Education.	ACEhelpdesk@lagcc.cuny.edu
College computers or Media Systems support.	Helpdesk@lagcc.cuny.edu
New web and FTP accounts requests or website access problems.	Webmaster@lagcc.cuny.edu

INSTRUCTIONAL SERVICES

Blackboard Area

▪	Bb 6 E-Portfolio
▪	Bb 6 CUNY Portal
▪	Request a BB Service
▪	Help for Students
▪	Help for Instructors

Computer Laboratories

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Free Student Workshops